Shipping
We’re excited to deliver your order as quickly and safely as possible. Below are the details of our shipping process, timelines, and terms.
Order Processing
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Orders are processed Monday through Friday, excluding holidays.
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Processing time: 1–2 business days for standard orders.
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Once shipped, you’ll receive a tracking number via email or SMS.
Shipping Locations
We currently ship to the following regions:
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United States (All 50 states)
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Canada
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United Kingdom
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European Union
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Australia & New Zealand
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Select countries in Asia and Middle East
If your country isn’t listed, contact us at support@lenzed.com to check availability.
Estimated Delivery Times
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| USA | 4–7 business days | 2–3 business days |
| Canada | 5–10 business days | 3–5 business days |
| UK / EU | 6–12 business days | 3–6 business days |
| Middle East / Asia | 7–15 business days | 4–8 business days |
| Australia / NZ | 6–12 business days | 3–6 business days |
Delivery times are estimates and may vary based on customs, holidays, or remote locations.
Shipping Costs
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Standard Shipping: FREE on orders over $75 (varies by region)
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Express Shipping: Flat rate calculated at checkout
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International Orders: May include customs or VAT (paid by customer)
Delivery Delays
We are not responsible for delays caused by:
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Incorrect or incomplete shipping addresses
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Customs clearance processes
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Natural disasters, strikes, or global events
Tracking Your Order
Once your order is shipped, you will receive a tracking link via email. You can also [Track Your Order] anytime on our website.
Damaged or Lost Items
If your package arrives damaged or gets lost in transit:
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Contact us within 7 days of delivery
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Provide order number + photos (if applicable)
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We will issue a replacement or refund after investigation
Need Help?
Email: support@lenzed.com
Phone: +1 (800) 456-7890
We’re here to ensure your Lenzed delivery is smooth, secure, and satisfying.
